Posts about Coursedate, ideas for course providers and other updates
Training Management Systems
What makes a good training provider website? What are the simple things you can do to reach more learners and employers and in the end convert more website visits into course enquiries and bookings?
Finding the best training management system as a small apprenticeship provider can be tricky. There are lots of systems offering the basics – course booking, reporting, sales monitoring etc.
Like other businesses, training providers need to collect data about enquiries, sales leads and customer engagement. You can start with Excel - data stored in spreadsheets - but in the end you need a better, more scalable customer relationship management (CRM) system. A good CRM solution will improve data accuracy, simplify communication with customers and save time. You also want a CRM system that will grow as your training business grows because switching systems later - migrating data to another system - can be difficult.
How do you find the best customer relationship management system for your training business? Let's suppose you want an online, cloud-based CRM system that can do some of the following:
From the Salesforce website: Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments --- including marketing, sales, commerce, and service --- a single, shared view of every customer.
What should you look for when you're trying to find a new training management system?
Is Microsoft Dynamics 365 a good choice for a training company that's looking for a future-proofed customer relationship management (CRM) system.